Responsible Gambling

Last updated: June 2026

Ruby Reels Casino supports responsible gambling and encourages all players to treat casino games as entertainment rather than a way to make money.

Gambling should always remain enjoyable, affordable, and under your control. If gambling stops being fun or begins affecting your finances, relationships, work, or wellbeing, it is important to seek support as early as possible.

Our Commitment

This website promotes safer gambling by providing balanced and factual information about online casinos, bonuses, payment methods, and player protection tools.

We do not encourage excessive gambling or present gambling as a source of income or financial recovery.

Play Responsibly

Before you gamble, consider the following principles:

  • Gamble only with money you can afford to lose.
  • Set a budget before you begin playing.
  • Decide in advance how long you intend to play.
  • Never chase losses.
  • Do not borrow money to gamble.
  • Avoid gambling while under the influence of alcohol or drugs.
  • Take regular breaks from gaming sessions.
  • Balance gambling with other hobbies and activities.

Responsible Gambling Tools

Ruby Reels Casino may provide responsible gambling features such as:

  • Deposit limits
  • Loss limits
  • Wager limits
  • Session time reminders
  • Reality checks
  • Cooling-off periods
  • Temporary account suspension
  • Self-exclusion

Availability of these tools may vary depending on your account and jurisdiction.

Warning Signs

Gambling may be becoming a problem if you:

  • spend more than you planned;
  • hide gambling from family or friends;
  • chase previous losses;
  • borrow money to continue gambling;
  • neglect work or personal responsibilities;
  • feel anxious or stressed when you cannot gamble;
  • gamble to escape financial or emotional problems.

Recognising these signs early can help prevent more serious harm.

Self-Exclusion

If you believe you need a longer break, self-exclusion may be an appropriate option.

During a self-exclusion period, you may be unable to:

  • access your account;
  • place bets;
  • receive promotional offers;
  • create another account using the same details.

Contact customer support if you wish to activate self-exclusion on your account.

Protection for Minors

Ruby Reels Casino is intended exclusively for adults aged 18 years and over.

Parents and guardians are encouraged to:

  • keep gambling accounts private;
  • never share login credentials;
  • use device passwords;
  • install parental control software where appropriate;
  • supervise internet access for younger users.

Support in New Zealand

If gambling is causing problems for you or someone close to you, confidential help is available.

New Zealand players can contact:

Gambling Helpline New Zealand

  • Free confidential support
  • 24 hours a day, 7 days a week
  • Phone: 0800 654 655
  • Free text: 8006
  • Live chat and online support available

Professional counselling and support services are available for both gamblers and affected family members.

Need Help?

Seeking help is a positive step. Many people successfully regain control with early support and practical advice.

If gambling is no longer enjoyable or is affecting your daily life, stop playing and contact a qualified support service as soon as possible.